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Auto Flight Tracking Issues on Android Devices

Update your settings to get the best results

Michael avatar
Written by Michael
Updated over a month ago

To set up your Android phone to work best with Pilot Life, there are a few settings to keep in mind.

Find your device manufacturer and follow the instructions to get the best results for Pilot Life's Auto Flight Tracking.

Samsung

Google

Redmi

Cubot

Samsung

  1. Open Settings > Apps > Pilot Life

    1. Notifications

      1. Allow notifications > Toggle ON

    2. Permissions

      1. Location > Allow all the time

      2. Location > Use precise location > Toggle ON

      3. Physical Activity > Allow

      4. Manage app if unused > Toggle OFF

    3. Battery

      1. Select Unrestricted

  2. Open Settings > Connections > Data Usage > Data saver

    1. If toggled ON

      1. Tap Apps that can always use data

      2. Find Pilot Life > Toggle ON

  3. Open Settings > Battery > Background usage limits

    1. Put unused apps to sleep > Toggle OFF

  4. Open Recent Apps view (|||)

    1. Find Pilot Life in the list (you may need to open Pilot Life before this step)

    2. Tap the Pilot Life icon

    3. Tap Keep open

  5. Reboot your Samsung device

  6. Open Pilot Life > Your Profile > Settings > Auto Tracking

    1. Toggle OFF and then toggle ON

Google

  1. Open Settings > Apps > Pilot Life

    1. Notifications > Toggle ON

    2. Permissions

      1. Location > Allow all the time

      2. Use precise location > Toggle ON

      3. Physical Activity > Allow

      4. Pause app activity if unused > Toggle OFF

  2. Open Settings > Apps > Pilot Life > Battery

    1. Select Unrestricted

  3. Settings > Network & internet > Data Saver

    1. If Data Saver is toggled ON

    2. Tap Unrestricted data

    3. Find Pilot Life > Toggle ON

  4. Reboot your Google device

  5. Open Pilot Life > Your Profile > Settings > Auto Tracking

    1. Toggle OFF and then toggle ON

Redmi

  1. Open Settings > Apps > Manage apps > Pilot Life

    1. Notifications > Toggle ON

    2. App Permissions

      1. Location > Allow all the time

      2. Enable Use precise location

      3. Physical activity > Allow

  2. Open Settings > Apps > Manage apps > Pilot Life > Battery saver

    1. Select No restrictions

      1. This is an essential setting as Redmi may stop Pilot Life's auto tracking service

  3. Ooen Settings > Connection & sharing > Data saver

    1. If Data saver is ON

      1. Tap Unrestricted apps

      2. Find Pilot Life > Toggle ON

  4. Open Recent Apps (swipe up and hold)

    1. Find Pilot Life

    2. Swipe down on the app card > You'll see a lock icon

  5. Reboot your Redmi device

  6. Open Pilot Life > Your Profile > Settings > Auto Tracking

    1. Toggle OFF and then toggle ON

Cubot

  1. Open Settings > Apps > See all apps > Pilot Life

    1. Notifications > Toggle ON

    2. Permissions

      1. Location > Allow all the time

      2. Enable Use precise location

      3. Physical activity > Allow

  2. Open Settings > Apps > See all apps > Pilot Life > Battery

    1. Select Unrestricted

  3. Open Settings > Network & internet > Data saver

    1. If Data Saver in ON

      1. Tap Unrestricted data access

      2. Find Pilot Life > Toggle ON

  4. Autostart (if available)

    1. This setting may not be available in all Cubot devices, if it's missing, skip

    2. Open Settings > Apps > Special app access < Autostart

      1. Find Pilot Life > Toggle ON

  5. Open Settings > Apps > Special app access > Battery optimization

    1. From the dropdown, choose All apps

    2. Find Pilot Life > Select Don't optimize

  6. Open Recents screen (swipe up and hold)

    1. Long-press the Pilot Life card

    2. If available, tap Lock or Keep open

  7. Reboot your Cubot device

  8. Open Pilot Life > Your Profile > Settings > Auto Tracking

    1. Toggle OFF and then toggle ON

If you have questions or technical issues, please get in touch with [email protected]

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